Privacy Policy

Last Updated: December 16, 2024

CleanUp iPhone Privacy Policy

Welcome to CleanUp iPhone. We are committed to protecting your privacy and ensuring your iPhone data remains secure. This Privacy Policy explains how we collect, use, and protect your information when you use our iOS application ("CleanUp iPhone," "the App," "our Service").

1. Information Collection

1.1 Data You Provide

When using CleanUp iPhone, you may provide the following information:

• Account Information (Optional): Email address, username, and encrypted password if you create an account for cloud backup features.
• Vault Files: Photos, videos, and documents you choose to secure in our encrypted vault remain on your device with AES-256 encryption.
• Contacts Data: When using the contact organizer, we temporarily access your contacts to identify and merge duplicates. This processing happens locally on your iPhone.
• Support Communications: Messages sent to cleanup.iphone.support@gmail.com for customer support purposes.

1.2 Automatically Collected Data

To improve CleanUp iPhone's functionality, we automatically collect:

• Device Information: iPhone model, iOS version, device identifier, and language settings.
• Usage Analytics: Features used, cleaning operations performed, storage space recovered, app crashes, and performance metrics.
• Storage Analysis: File types, sizes, and locations analyzed during scans. All analysis occurs locally on your iPhone.
• Advertising Data: Device advertising identifier (IDFA), IP address, and general location for serving relevant ads through Google AdMob in the free version.

1.3 iOS Permissions Required

CleanUp iPhone requests the following iOS permissions:

• Photos Permission: To scan for duplicate photos, compress images, and manage your photo library.
• Contacts Permission: To identify and merge duplicate contacts (only if you use this feature).
• Face ID / Touch ID: To secure your private vault with biometric authentication.
• Notifications: To alert you about storage issues and cleaning recommendations.
• App Tracking Transparency (ATT): iOS 14.5+ requires permission to track your activity for personalized advertising.

2. How We Use Your Information

2.1 Core Functionality

• Perform storage optimization and junk file removal
• Identify duplicate photos and similar images
• Compress videos to save storage space
• Merge duplicate contacts and organize your address book
• Secure sensitive files in the encrypted vault
• Generate storage analysis reports and recommendations

2.2 App Improvement

• Analyze usage patterns to enhance features
• Identify and fix bugs and crashes
• Develop new iOS-specific optimization tools
• Optimize algorithms for better cleaning recommendations

2.3 Communication

• Respond to support requests and inquiries
• Send important iOS compatibility updates
• Notify you about new features and improvements
• Provide tips for better iPhone optimization

2.4 Advertising (Free Version)

• Serve relevant advertisements through Google AdMob
• Measure ad performance and campaign effectiveness
• Support free app access through ad revenue

3. Data Storage and Security

3.1 Local Processing

CleanUp iPhone is designed with a "local-first" architecture. All cleaning operations, photo analysis, and file scanning happen directly on your iPhone. Your personal files are not uploaded to our servers during normal operations.

3.2 Encrypted Vault

Files stored in the CleanUp iPhone vault are encrypted using industry-standard AES-256 encryption. Encryption keys are stored securely on your device and protected by Face ID or Touch ID. We cannot access your vault contents or encryption keys.

3.3 Data Transmission Security

When data must be transmitted (such as analytics or crash reports), we use secure HTTPS connections with TLS encryption.

3.4 Optional Cloud Backup

If you enable cloud backup for your vault (premium feature), encrypted files are uploaded to secure cloud storage (AWS, Google Cloud). Files remain encrypted with keys only you possess. We cannot decrypt or access backed-up files.

3.5 Data Retention

• Usage Analytics: Retained for 24 months
• Crash Reports: Retained for 12 months
• Account Information: Retained until you delete your account
• Support Communications: Retained for 36 months
• Vault Content: Retained until you delete files or uninstall the app

4. In-App Purchases

4.1 Payment Processing

All in-app purchases are processed through Apple's App Store. Apple handles all payment information, including credit card details. CleanUp iPhone does not receive, store, or have access to your payment information.

4.2 Purchase Records

We collect non-sensitive purchase metadata (purchase date, subscription type) for analytics purposes. This data is aggregated and anonymized.

4.3 Subscription Management

Manage subscriptions through: iPhone Settings → [Your Name] → Subscriptions, or within the CleanUp iPhone app.

4.4 Refunds

Refund requests are handled by Apple. Visit reportaproblem.apple.com or contact Apple Support.

5. Advertising and Google AdMob

5.1 How Ads Work

CleanUp iPhone displays advertisements in the free version through Google AdMob. Google collects and uses data for ad personalization, including:

• Device advertising identifier (IDFA)
• IP address and general location
• Device type and iOS version
• User interests and app usage patterns

5.2 Your File Data is NEVER Used for Ads

Your photos, contacts, vault files, and personal data are NEVER shared with advertisers or used for ad targeting. Ad personalization is based only on general device information and usage behavior.

5.3 Ad Personalization Control

Control ad personalization on your iPhone:

• Disable Personalized Ads: Settings → Privacy & Security → Apple Advertising → Turn off "Personalized Ads"
• Reset Advertising ID: Settings → Privacy & Security → Apple Advertising → Reset Advertising ID
• Limit Ad Tracking: Settings → Privacy & Security → Tracking → Disable app tracking
• Google Ad Settings: Visit adssettings.google.com

5.4 Premium Ad-Free Experience

Premium subscribers do not see any advertisements. Upgrade to remove all ads completely.

5.5 Third-Party Ad Policies

Google's use of advertising data is governed by:

• Google Privacy Policy
• Google AdMob Terms
• Google Ad Technology Policies

6. Data Sharing and Disclosure

6.1 We Do NOT Sell Your Data

CleanUp iPhone does not sell, rent, or trade your personal information or file data to third parties for marketing purposes.

6.2 Third-Party Service Providers

We work with trusted service providers who help operate the app:

• Analytics: Firebase Analytics, Google Analytics (anonymized data)
• Cloud Storage: AWS, Google Cloud (for optional encrypted vault backups)
• Ad Networks: Google AdMob (for serving advertisements)
• Crash Reporting: Firebase Crashlytics (for identifying bugs)
• Payment Processing: Apple App Store (all payment transactions)

6.3 Legal Requirements

We may disclose information if required by law, court order, or to protect rights and safety.

6.4 Business Transfers

In the event of a merger or acquisition, your information may be transferred. We will notify you via email before any transfer.

7. Your Privacy Rights

7.1 Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Data Portability: Request data in a machine-readable format
• Objection: Object to certain data processing activities
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, email cleanup.iphone.support@gmail.com with "Privacy Request" in the subject.

7.2 iOS Permission Management

Manage app permissions: iPhone Settings → CleanUp iPhone → Permissions

7.3 Marketing Communications

Opt out of promotional emails by clicking "unsubscribe" in any marketing email or adjusting notification settings in the app.

7.4 Account Deletion

Delete your account: CleanUp iPhone → Settings → Account → Delete Account

Your data will be permanently deleted within 30 days.

8. Children's Privacy

CleanUp iPhone is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that a child has provided information, we will delete it immediately.

COPPA Compliance: We comply with the Children's Online Privacy Protection Act.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to Know: Request disclosure of personal information we collect
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of "sale" or "sharing" of personal information (Note: We do not sell data for money, but sharing with AdMob may be considered "sharing" under CCPA)
• Right to Non-Discrimination: We will not discriminate for exercising privacy rights

To exercise CCPA rights, email cleanup.iphone.support@gmail.com with "CCPA Request" in the subject.

10. European Privacy Rights (GDPR)

Users in the European Economic Area (EEA), UK, and Switzerland have rights under GDPR:

• Legal Basis: We process data based on consent, contract performance, legitimate interests, and legal obligations
• Data Protection Officer: Contact cleanup.iphone.support@gmail.com with "GDPR Request"
• Right to Lodge Complaint: You can file a complaint with your local supervisory authority
• Data Portability: Request data in portable format (CSV, JSON)
• Right to Erasure: Request deletion of personal data
• Right to Restrict Processing: Restrict how we process your data

11. International Data Transfers

CleanUp iPhone operates globally. Data may be transferred to and processed in countries where our service providers operate. We implement appropriate safeguards, including standard contractual clauses and encryption.

12. Third-Party Links

CleanUp iPhone may contain links to third-party websites or services (such as advertiser websites). We are not responsible for their privacy practices. Review their privacy policies before interacting.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• Update the "Last Updated" date
• Notify you through the app or email for significant changes
• Provide at least 30 days' notice for material changes

Your continued use after changes constitutes acceptance of the updated policy.

14. Data Security Measures

We implement comprehensive security measures:

• Encryption: AES-256 encryption for vault files, TLS/SSL for data in transit
• Access Controls: Strict employee access limits
• Regular Audits: Security audits and vulnerability assessments
• Secure Development: Secure coding practices and security testing
• Incident Response: Procedures for responding to security incidents

While we strive to protect your information, no system is 100% secure.

15. Contact Us

For questions, concerns, or privacy requests, contact us:

For data subject requests, include:

• Your name and email address
• Detailed description of your request
• iPhone model and iOS version
• App version number
• Country/region of residence

16. Consent